Building Engineering Processes for Safe, Secure and High-Quality Automotive Development

Establish engineering processes that integrate ASPICE, Functional Safety and Automotive Cybersecurity into everyday product development.

WHY ENGINEERING GOVERNANCE MATTERS

Software-defined vehicles require engineering organizations to balance:

Product quality

Software complexity

Functional safety

Cybersecurity

Traceability

Regulatory expectations

Faster development cycles

Governance cannot sit outside engineering.

It needs to be embedded into the workflows, work products, reviews and engineering decisions that shape the product lifecycle.

OUR ENGINEERING GOVERNANCE CAPABILITIES

ASPICE

Improve engineering process capability, maturity and assessment readiness through process assessment, definition, tailoring, implementation and continuous improvement.

Functional Safety

Integrate ISO 26262 safety lifecycle activities into engineering workflows, from item definition and HARA through safety requirements, architecture, verification and validation.

Automotive Cybersecurity

Establish cybersecurity processes aligned with ISO/SAE 21434, including TARA, cybersecurity requirements, secure development, validation and governance.

INTEGRATED ENGINEERING GOVERNANCE

One Engineering Lifecycle. Multiple Engineering Disciplines.

ASPICE provides the engineering process foundation.

Functional Safety introduces safety-related engineering activities.

Cybersecurity introduces security-related engineering activities.

MicroGenesis helps connect these disciplines through

Shared engineering workflows

Common traceability

Integrated work products

Governance and quality gates

Toolchain integration

Assessment readiness

WHAT WE HELP IMPROVE

Process maturity

Engineering consistency

Lifecycle traceability

Assessment readiness

Governance visibility

Compliance integration

Engineering adoption

Continuous improvement

OUR APPROACH

Assess

Design

Implement

Enable & Improve

Make Engineering Governance Part of Everyday Engineering

Accelerating Automotive

Software Delivery

Gain practical insights into the engineering practices shaping the future of Software-Defined Vehicle development.

Salesforce Implementation Partner

From strategy to go-live — and beyond

As your dedicated Salesforce implementation partner, MicroGenesis delivers full-lifecycle implementations using a structured, low-risk methodology designed to get you to value quickly and keep you there through every phase of growth.

1. Discovery & Advisory

Workshops with your Salesforce consulting team to map processes, define goals, and shape a clear CRM roadmap.

2. Solution Design

Architecture, data model, and configuration blueprint crafted by certified Salesforce consultants aligned to your requirements.

3. Build & Configure

Declarative setup plus custom development across Sales, Service & Experience Cloud — built to Salesforce best practices.

4. Data & Integration

Secure data migration and Salesforce integration with your existing enterprise systems, delivered by our Salesforce integration partners team.

5. Testing & QA

Functional, integration, and user acceptance testing for a reliable, low-risk rollout of your Salesforce environment.

6. Deployment & Go-Live

Controlled release with cutover planning and hypercare support during the critical first days post-launch.

7. Training & Adoption

Enablement and change management from your Salesforce consulting firm to drive confident, lasting user adoption.

8. Managed Support

Ongoing 24×7 L1–L3 Salesforce managed support and continuous improvement for your live org.

Salesforce Managed Support

24X7 L1, L2 & L3 Salesforce support

Keep your Salesforce environment healthy, secure, and continuously improving with always-on managed support across all three tiers – delivered by our Salesforce partner team under clear SLAs.

24 X 7 X 365 Salesforce support coverage with defined SLAs and escalation paths

L1 : First Line

Day-to-day user support & monitoring
  • Ticket logging, triage & tracking
  • User access, login & password assistance
  • Basic how-to and navigation support
  • System monitoring and known issue resolution
  • Escalation to L2/L3 teams when required

L2: Functional

Configuration & Advanced Troubleshooting
  • Configuration changes and administrative tasks
  • Flow, validation rule, and automation troubleshooting
  • Reports, dashboards, and data issue resolution
  • Salesforce integration and synchronization diagnostics
  • Root cause analysis and issue resolution

L3: Engineering

Custom Development & Deep Expertise
  • Apex, Lightning Web Components (LWC), and custom code troubleshooting
  • Complex Salesforce integration engineering and support
  • Performance optimization and scalability tuning
  • Enhancements and new feature development
  • Vendor escalation management and coordination