Security by Design for Software-Defined and Connected Vehicles

Help protect automotive products across the development lifecycle through cybersecurity engineering aligned with ISO/SAE 21434 and evolving automotive cybersecurity requirements.

THE CYBERSECURITY CHALLENGE​

Connected and software-defined vehicles increase the number of systems, interfaces and attack surfaces that engineering organizations must manage.

Cybersecurity therefore needs to be considered across:

Vehicle architecture

ECUs

Embedded software

Connectivity

Cloud interfaces

OTA updates

Suppliers

Software development

Post-production operations

OUR CYBERSECURITY CAPABILITIES

Cybersecurity Process Consulting

Establish and integrate cybersecurity engineering processes.

TARA

Threat Analysis and Risk Assessment across vehicle and system architectures.

Cybersecurity Requirements

Define and trace cybersecurity goals and requirements.

Secure Architecture

Integrate security considerations into system and software architecture.

Secure SDLC

Embed security practices throughout software development.

CSMS Consulting

Support cybersecurity management processes and governance.

VAPT & Security Testing

Identify vulnerabilities through structured testing and validation.

Cybersecurity Validation

Support verification, evidence and compliance activities.

OUTCOMES

Improved cybersecurity readiness

Security integrated into engineering workflows

Reduced security risk

Stronger traceability

Better compliance preparedness

More secure software development

Build Security into the Automotive Engineering Lifecycle

Accelerating Automotive

Software Delivery

Gain practical insights into the engineering practices shaping the future of Software-Defined Vehicle development.

Salesforce Implementation Partner

From strategy to go-live — and beyond

As your dedicated Salesforce implementation partner, MicroGenesis delivers full-lifecycle implementations using a structured, low-risk methodology designed to get you to value quickly and keep you there through every phase of growth.

1. Discovery & Advisory

Workshops with your Salesforce consulting team to map processes, define goals, and shape a clear CRM roadmap.

2. Solution Design

Architecture, data model, and configuration blueprint crafted by certified Salesforce consultants aligned to your requirements.

3. Build & Configure

Declarative setup plus custom development across Sales, Service & Experience Cloud — built to Salesforce best practices.

4. Data & Integration

Secure data migration and Salesforce integration with your existing enterprise systems, delivered by our Salesforce integration partners team.

5. Testing & QA

Functional, integration, and user acceptance testing for a reliable, low-risk rollout of your Salesforce environment.

6. Deployment & Go-Live

Controlled release with cutover planning and hypercare support during the critical first days post-launch.

7. Training & Adoption

Enablement and change management from your Salesforce consulting firm to drive confident, lasting user adoption.

8. Managed Support

Ongoing 24×7 L1–L3 Salesforce managed support and continuous improvement for your live org.

Salesforce Managed Support

24X7 L1, L2 & L3 Salesforce support

Keep your Salesforce environment healthy, secure, and continuously improving with always-on managed support across all three tiers – delivered by our Salesforce partner team under clear SLAs.

24 X 7 X 365 Salesforce support coverage with defined SLAs and escalation paths

L1 : First Line

Day-to-day user support & monitoring
  • Ticket logging, triage & tracking
  • User access, login & password assistance
  • Basic how-to and navigation support
  • System monitoring and known issue resolution
  • Escalation to L2/L3 teams when required

L2: Functional

Configuration & Advanced Troubleshooting
  • Configuration changes and administrative tasks
  • Flow, validation rule, and automation troubleshooting
  • Reports, dashboards, and data issue resolution
  • Salesforce integration and synchronization diagnostics
  • Root cause analysis and issue resolution

L3: Engineering

Custom Development & Deep Expertise
  • Apex, Lightning Web Components (LWC), and custom code troubleshooting
  • Complex Salesforce integration engineering and support
  • Performance optimization and scalability tuning
  • Enhancements and new feature development
  • Vendor escalation management and coordination