Engineering Safety into the Product Lifecycle

MicroGenesis helps automotive organizations establish and operationalize Functional Safety processes aligned with ISO 26262 across the product development lifecycle.

WHY FUNCTIONAL SAFETY MATTERS

Safety-critical automotive systems require structured engineering practices that identify risks early, establish safety requirements, and maintain evidence throughout development.

 

Functional Safety must therefore be integrated into engineering, not treated as a separate compliance activity.

OUR FUNCTIONAL SAFETY CAPABILITIES

Safety Lifecycle Implementation

Support safety activities from concept through product development and validation.

Item Definition & HARA

Support identification of hazards, risks, safety goals and ASIL classification.

Safety Concepts

Develop and align Functional Safety Concepts and Technical Safety Concepts.

Safety Requirements

Establish traceable functional and technical safety requirements.

Safety Architecture

Support safety architecture development and analysis.

Safety Analysis

FMEA, FTA and related safety analysis activities.

Verification & Validation

Align safety verification and validation with engineering workflows.

Safety Case & Assessment Support

Support safety documentation, evidence, assessments and readiness activities.

FUNCTIONAL SAFETY ACROSS THE ENGINEERING LIFECYCLE

1

Concept

2

Requirements

3

Architecture

4

Development

5

Verification

6

Validation

7

Release

At each stage, safety activities, work products, and traceability are connected to engineering execution.

OUTCOMES

Build Safety into Engineering from the Start

Accelerating Automotive

Software Delivery

Gain practical insights into the engineering practices shaping the future of Software-Defined Vehicle development.

Salesforce Implementation Partner

From strategy to go-live — and beyond

As your dedicated Salesforce implementation partner, MicroGenesis delivers full-lifecycle implementations using a structured, low-risk methodology designed to get you to value quickly and keep you there through every phase of growth.

1. Discovery & Advisory

Workshops with your Salesforce consulting team to map processes, define goals, and shape a clear CRM roadmap.

2. Solution Design

Architecture, data model, and configuration blueprint crafted by certified Salesforce consultants aligned to your requirements.

3. Build & Configure

Declarative setup plus custom development across Sales, Service & Experience Cloud — built to Salesforce best practices.

4. Data & Integration

Secure data migration and Salesforce integration with your existing enterprise systems, delivered by our Salesforce integration partners team.

5. Testing & QA

Functional, integration, and user acceptance testing for a reliable, low-risk rollout of your Salesforce environment.

6. Deployment & Go-Live

Controlled release with cutover planning and hypercare support during the critical first days post-launch.

7. Training & Adoption

Enablement and change management from your Salesforce consulting firm to drive confident, lasting user adoption.

8. Managed Support

Ongoing 24×7 L1–L3 Salesforce managed support and continuous improvement for your live org.

Salesforce Managed Support

24X7 L1, L2 & L3 Salesforce support

Keep your Salesforce environment healthy, secure, and continuously improving with always-on managed support across all three tiers – delivered by our Salesforce partner team under clear SLAs.

24 X 7 X 365 Salesforce support coverage with defined SLAs and escalation paths

L1 : First Line

Day-to-day user support & monitoring
  • Ticket logging, triage & tracking
  • User access, login & password assistance
  • Basic how-to and navigation support
  • System monitoring and known issue resolution
  • Escalation to L2/L3 teams when required

L2: Functional

Configuration & Advanced Troubleshooting
  • Configuration changes and administrative tasks
  • Flow, validation rule, and automation troubleshooting
  • Reports, dashboards, and data issue resolution
  • Salesforce integration and synchronization diagnostics
  • Root cause analysis and issue resolution

L3: Engineering

Custom Development & Deep Expertise
  • Apex, Lightning Web Components (LWC), and custom code troubleshooting
  • Complex Salesforce integration engineering and support
  • Performance optimization and scalability tuning
  • Enhancements and new feature development
  • Vendor escalation management and coordination